You can track the status of your order on Your Orders page. This provides the most up-to-date information we have on your order. You can also follow the tracking link on the email you receive once your order is shipped.
In an attempt to fulfill all orders within 1-2 business days, we are unable to make any changes to an order once it has been placed. However, in the event that a mistake was made while placing your order, you can Contact Us to submit a cancellation o
Yes, we off a 5% discount to current and ex military. To receive the military discount code, you must verify your military status through GovX. You can verify through GovX during checkout. Follow the GovX link on the Shopping Cart page.
Steamboat is a small, isolated ski town. Therefore, we do not keep or ship inventory from Steamboat. Rather, our products are shipped from fulfillment centers throughout the world.
We appreciate your interest in our products! Restocks are anticipated at different times depending on the product. Many items, including our chest packs and hydration systems, are expected to be back in stock within the next 4-5 weeks. To stay update
If you find that any items, such as a hydration pack or other accessories, are missing from your order, please contact West Slope customer support with images of the received items and the packing slip. Our team will diligently assess the situation a
All of our packs are covered by a 12 Month Warranty against manufacturing defects in materials and workmanship.The warranty does not cover cosmetic damage. The warranty does not cover any scratches made on the phone camera window. However, your pack